外贸同意索赔英语对话
以下是小编分享的外贸同意索赔英语对话，一起来看看吧。
同意索赔
A: Our investigation results tell us that the factory party is responsible for the cargo damage. We are so sorry for the inco- nvenience we brought to you in this matter.
A:关于货物破损一事，我方调查的`结果表明是厂方的责任。给贵公司添了很多麻烦，我们深表抱歉。
B: Well.that's all right.
B：啊，不必客气。
A: The factory party agreed to compensate for your damage.
A:厂方同意赔偿损失的要求。
B: Thanks.l would like to know the details about the plan of com-pensation.
B: 谢谢，我想知道具体的处理方案。
A: We are not going to carry these damaged goods back. Would you accept to buy these goods at half price? We'd like to use the payment as our compensation fee.
A:破损货物就不打算运回去了，能以半价处理你们吗?我想这部分款就当赔偿金了?
B: Thank you.
B:非常感谢。
A: We are completely responsible for this accident. We warrant we won't make this kind of mistake again.
A:这次事故完全是由我方失误造成的，我方保证今后不再发生这类事故。
退货
A: The paintwork on the body of the cars has become discolored.
A:汽车上的外漆都退色了。
B: We have looked into the matter and found it was due to a che-mical imbalance in the paint used in spraying the vehicles.
B:这事我们已经调查了，发现喷这批车使用的油 漆成分比例不当。
A: l'II return the goods to you.postage and packing forward.
A：我把货退给你们，邮费包装费到付。
B: Actually we are taking these models out of production and calling in all those that we have supplied.
B：事实上，我们已不生产这一型号的车了，以前 供应的车也要收回来。
A: That's fine. When do you think we can get the replacements?
A：那很好。你认为什么时候换货能到?
B: We have contacted our own suppliers and they said the repla- cements are on their way to us by express train. You should receive them within a week.
B：我们和供货商联系过了，他们说换货用直达火车。
A: This is our initial order with which you and we are far from sati-sfied.
A:这是我们首次向你们订货，结果很不令人满意。
B:I apologize for the inconvenience and please permit me to potnt out that this kind of fault rarely occurs in our factory. This is the first time,and I promise.it'll also be the last time. Please trust us.
B:给您带来了不便，我深表歉意。请允许我指出 一点，我们的车很少出 这类问题。这是第一次，我保证也是最后一次。请相信我们。
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