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成功与老外谈生意的“九要决”(2) |
| 来源:上海思乡阿里巴巴 时间:2007-12-15 |
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6、Don't Ask Questions That Require A Yes Or No Answer.
不要提那些答案是“是”或“不是”的问题。
Whereas North Americans tend to say yes when they mean yes and no when they mean no, that's simple not the case in most other cultures. In Asian countries, for example, it is considered impolite to say no, so Asians may answer affirmatively if only to mean "yes, I heard you." Europeans, on the other hand, may initially react negtively to any question, but they actually mean "maybe" or "it depends." In many countries, the answer you get is what the person thinks you want to hear.
北美洲人心里想说“是”就说“是”，心里想说“不是”就说“不是”，而在其他许多国家，情况就根本不是这样。例如：在亚洲国家，说“不”被认为是不礼貌的，因此亚洲人的肯定回答可能只是说“是的，我听到你说的了。”另一方面，欧洲人对任何问题开始都可能作出否定的反应，但是，实际上他们的意思是“可能（或许）”或“看情况再说（视情况再定）”。在许多国家，你所得下马看花回答是同你交往的人认为你想听到的话。
7、Earn About The Country's Body Language.
懂得外国的身体动作语言。
Gestures have various meanings in different places. In Yugoslavia turning the head from side to side means yes; in Japan, looking someone in the eye is considered judgmental or hostile; and in Ghana, thumbs up is a rude gestures. To avoid giving offense, keep your hands quiet.
在不是地方姿势有着不同的意思。在南斯拉夫，摇头意味着“是”；在日本，正视某人的眼睛被认为是指责或有敌意；在加纳，翘大姆指是粗鲁手势。为了避免得罪他人，双手最好是别乱动。
8、control Your Style Of Expression.
表达方式要克制。
The North American style of expressing emotions is considered impulsive and wild by Asians but restrained and cold by Latin Americans. You need to be aware of how your habits of emotional expression will affect peoplei n a particular culture.
亚洲人认为，北美洲人表达情感的方式是冲动和狂热的，而拉丁美洲人却认为他们是克制的和冷静的。你必须明白你表达情感的习惯在某一特定文化背景下会对人们产生何种影响。
9、Don't Interrupt Periods Of Silence.
不要在沉默时插话。
Many foreigners are offended by the North American penchant for jumping in to fill any gaps in a conversation. Speakers in many cultures enjoy periods of silence and use them to gather their thoughts. Be patient. Allow the person to formulate what he or she wants to say, and try not to be "helpful" by putting words into the other person's mouth.
北美洲人爱在交谈间隙中插话许多外国人对此感到不愉快。许多国家的人喜欢在谈话中间有沉默的间隙，以便进行思考。此时，要耐心。让人家琢磨好自己想要说的话，落要试图插话”帮助“人家把话讲出来 共2页: 上一页 [1] 2
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 英语商务邮件规范化的简单秘诀
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