Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.
To contribute developed customer relations and administrative skills to a challenging in a hotel.
SUMMARY OF QUALIFICATIONS:
Developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.
Function well in high-stress atmosphere.
Knowledgeable on both EECO and APTEC computers systems.
XX-Present THE OLIVER HOTEL,Whitewater,KS
Resolved guests' needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests，corporate accounts,and suite rentals.Inspected rooms.
Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.
Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.
XX-XXBETHEL COLLEGE,North Newton,KS
Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.
Bachelor of Science;Sociology,1983
Furnished upon request.
Candidate's customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.
Education is de-emphasized because candidate's work history is strong.