To contribute developed customer relations and administrative skills to a challenging in a hotel.
SUMMARY OF QUALIFICATIONS:
Developed interpersonal skills，having dealt with a diversity of clients，professionals and staff members.
Function well in high-stress atmosphere.
Knowledgeable on both EECO and APTEC computers systems.
Ethnic composition: the han nationality
Marital status: a secret
Name: professional tourism management
Major: management class
Political landscape: party members
School: fujian normal university
Graduation time: in July 2017
Highest degree: bachelor
Computer level: master
Work experience: within a year
Height: 162 cm
Weight: 48 kg
Now home: xinluo district
Hope is engaged in the occupation: tourism, hotel management, administration, personnel, reserve cadres
Expected salary: 3000-4000
Expect work areas: fuzhou fujian xiamen, fujian
Expect nature of work: full-time
Time: the fastest board meeting
Must provide housing: no need
School name: fujian normal university (September 2013 - January 2017)
Name: professional tourism management
Education: bachelor degree
Professional description: management, microeconomics, macroeconomics, management information systems, statistics, accounting, financial management, marketing, economic law, consumer behavior, international marketing, and so on
Company name: hongqiao sheraton Shanghai Pacific hotel (July 2015 - January 2016)
Industry: tourism, hotel, food and beverage service company nature: wholly foreign-owned. Foreign office
Company size: work location: Shanghai
Job title: intern
Job description: the main job is to solve the problems encountered during the guests in the hotel, the guest and the hotel serve as the bridge between the good of each department:
1, after receiving the guest reflect the guest room facilities contact the engineering department to solve problems.
2, familiar with guest room, Chinese and English menu, record room order and conveyed to the restaurant.
3, when reservations from work to help guests with the night of the reservation.
4, responsible for the guest registered and claim the lost.
5, familiar with the hotel business center equipment, the correct way of using the guests need to provide the necessary help.
6, both the layout of the hotel, there are familiar with the hotel surrounding attractions, shops, airport location and distance.
Self assessment: 1, optimistic and cheerful personality, strong sense of responsibility, positive enterprising, careful careful, has the spirit of the bear hardships and stand hard work; 2, as a class committee, director of community and internship work is responsible earnestly, industrious, have a strong sense of responsibility, full of the desire to do better, strong learning ability, and good at communication, timely complete the tasks, has the good team cooperation spirit; 3, respect teachers, to the honest with each other, understanding, respect, my teachers and classmates get along well.
I am very interested in the position that your company offered. I am confident in the job on the basis of my training and solid knowledge system. For the past 5 years, I have studied English as my major and received A B degree. I have laid a broad foundation for teaching and business knowledge and reached a high level of English speaking and writing. I took on many extra responsibilities to increase my knowledge and ability.
As my resume shows, I took part in several kinds of skills training and not only picked up much knowledge but also got the certificates. Plus my hard-working and energetic working attitude, I will be the one you want and do my best to contribute to your company. I will be grateful if you could arrange a personal interview for me. I will be available at any of your convenient time.
sincerely yours Song Yanyan Enclosure RESUME PERSONAL DATA Name: Gao Xue-wei Gender:
Female Birthday: november,21,1982
Height: 163cm Native Place: Xinyang,Henan Weight: 48kg
Tel: 1378-315-4730 Email:
firstname.lastname@example.org Address: He Nan University of Science and Technology #2018 471003 PERSONALITIES A hard-working, dynamic, energetic, out-going and team-spirited characteristics with outstanding professional knowledge and skills to seek a position to fulfill both your company's and my own dream to succeed. CORE STRENGTHS Communication skills in English (verbal and written) International Foreign trade knowledge training Computer literate, including Internet Working with diverse cultures EDUCATION English Major。