外企前台接待面试问题

时间：2022-07-29 13:27:21 面试问题我要投稿

相关推荐

外企前台接待面试问题

　　去外企面试，很多人会很害怕遇到英语面试题，不知道怎么回答。以下是小编整理的外企前台接待面试问题，欢迎阅读。

外企前台接待面试问题

　　外企前台接待面试问题（英文版）

　　1. What are the basic qualities of the receptionist? What are the daily expressions?bb

　　* I think the basic quality of the receptionist is to be pragmatic, flexible, considerate and active. Meet: "hello! Nice to meet you! "What can I do for you? "Are you here for the first time? The road is hard." "Please give us your valuable advice on our work." "please wait a moment, I'll get it for you right away."

　　2. What is the receptionist's specific job?

　　* specific tasks include reception work, archival work, document preparation and processing, meeting organization, information work, office daily affairs, coordination and other aspects.

　　3. How to classify files? What is the standard?

　　* archives classification is commonly used in annual classification, organization classification and problem classification, which can be used in practice according to actual situation.

　　4. How do I handle the relationship with the supervisor at work?

　　* this is part of the coordination section of the front desk.

　　To the superior: the clerk should maintain the authority and image of the leading members in the work, respect the leadership, and actively cooperate with the leadership; Maintain the unity within the leadership, request or report the work, should strictly according to the leadership member responsibility division of work, do not exceed the level request, is not conducive to the unity, the gossip, the unspoken.

　　To subordinates: to communicate with each other personally; The best way to solve the problem is to ask each other's opinions and seek out the best way to solve the problem. Give your opinions to each other in a recommended, humble language to achieve a coordinated goal.

　　5.Talk about your personal experience

　　* I'm engaged in clerical work of the process, feel the job is to foreign company's image in the first impression to others on behalf of the company, to internal company operation process plays a cohesion and coordination of important role.

　　As a clerk, you should love your work, and be diligent in your work. You should have the spirit of being unafraid of hardships and the unnamable hero. Be fair, stay committed and work hard at your skills.

　　外企前台接待面试问题（中文版）

　　1、前台文员的基本素质是什么？日常用语有哪些？

　　*我认为前台文员的基本素质是踏实肯干，灵活机动，细致周全，积极上进。日常用语有：见面时：“您好！见到您很高兴！”“您有什么事需要我帮忙吗？”“您是初次来这里吗？路上辛苦了。”“请对我们的工作提出宝贵意见”“请您稍等，我马上帮您去办。”

　　2、前台文员的具体工作是什么？

　　*具体工作包括接待工作、档案工作、文书拟写与处理、会议组织、信息工作、办公室日常事务、协调工作等几个方面。

　　3、如何对档案进行分类？标准是什么？

　　*档案分类常用的有年度分类法、组织机构分类法、问题分类法，在现实中可根据实际情况结合运用。

　　4、在工作中如何处理与上下级的关系？

　　*这属于前台工作中的协调部分的内容。

　　对上级：文员在工作中要维护领导成员的威信和形象，尊敬领导，积极配合领导工作；维护领导层内部的团结，请示或汇报工作，应严格按领导成员职责分工进行，不越级请示，不利于团结的话、闲话、气话不说。

　　对下级：可个人之间谈心交流；以平等身份、商量的态度、探讨的口气发表自己的意见，征求对方的看法，共同寻求解决问题的最佳办法；以建议的态度、谦逊的语言将自己的意见转告给对方，以达到协调的目的。

　　5、谈一谈你的个人工作体会