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¡¡¡¡5)
¡¡¡¡A:Just whose fault is this damage?(Õâ´ÎµÄË𻵾¿¾¹ÊÇ˵Ä.ÔðÈÎÄØ?)
¡¡¡¡B:The order was in good shape when it left out factory.(»õÀ뿪¹¤³§Ê±¶¼ÊÇÍêºÃÎÞȱµÄ°¡¡£)
¡¡¡¡A:It certainly didn't arrive here that way.(Ë͵½Õâ¶ùʱ¿É²»ÊÇÄÇÑù!)
¡¡¡¡B:We'll make it right with you,of course.(ÕæÏàÈçºÎ£¬ÎÒÃÇÒ»¶¨»áÈÃÄãÖªµÀ¡£)
¡¡¡¡6)
¡¡¡¡A:How about taking the damaged portion at a lower price?(Ë𻵵ÄÄÇÒ»²¿·Ö¾ÍËã±ãÒËÒ»µã£¬ÈçºÎ?)
¡¡¡¡B:What kind of price did you have in mind?(Äã˵¶àÉÙÄØ?)
¡¡¡¡A:I was thinking of 40%off.(´ò¸ö6ÕÛ°É¡£)
¡¡¡¡B£ºThat will probably be ok.(Ó¦¸Ã¿ÉÒÔ°É¡£)
¡¡¡¡7)
¡¡¡¡A:I'm sorry,but I don't think this damage is our fault.(±§Ç¸£¬²»¹ýÕâ´ÎµÄË𻵲»ÊÇÎÒÃÇµÄ´í¡£)
¡¡¡¡B:What do you mean?(ÄãÕâ»°ÊÇʲôÒâ˼?)
¡¡¡¡A:It looks like the shipping company did this.(Ó¦¸ÃÊÇ»õÔ˹«Ë¾Ôì³ÉµÄ°É¡£)
¡¡¡¡B:We'd better take it up with them,in that case.(Èç¹ûÊÇÄÇÑù£¬ÎÒÃÇ×îºÃÏòËûÃÇÌá³öÀ´¡£)
¡¡¡¡8)
¡¡¡¡A:We can't process your damage claim.(ÎÒÃÇÎÞ·¨°ìÀíÄãµÄË÷Åâ¡£)
¡¡¡¡B:Why not?(Ϊʲô?)
¡¡¡¡A:You didn't note the damage on the bill of lading.(ÄãûÓÐÔÚÌá»õµ¥ÉÏ×¢Ã÷Ëð»µÇé¿ö¡£)
¡¡¡¡B:I see.(ÕâÑù×Ó!)
¡¡¡¡9)
¡¡¡¡A:It looks like we have problem with the shipment.(»õÓÐÎÊÌâŶ¡£)
¡¡¡¡B:What kind of problem.(ʲôÑùµÄÎÊÌâÄØ?)
¡¡¡¡A:We came up about two cases short.(ÎÒÃÇ·¢ÏÖ´ó¸Å¶ÌÉÙÁËÁ½Ïä¡£)
¡¡¡¡B:I see,we'll look for them on our end.(Ŷ£¬ÎÒÃÇÕâ±ß»áÕÒÕÒ¿´¡£)
¡¡¡¡10)
¡¡¡¡A:Are you sure you sent the full order?(ÄãÈ·¶¨»õÈ«²¿¶¼³öÀ´ÁË?)
¡¡¡¡B:Yes,why?(Êǵġ£ÔõôÑùÄØ?)
¡¡¡¡A:We seem to be three packages short.(ºÃÏñÉÙÁËÈý´óÏä¡£)
¡¡¡¡B:You'd better check with the shipper.(Äã×îºÃÏò»õÔ˹«Ë¾²é²é¿´¡£)
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