商务英语给客户道歉信

时间：2020-12-15 12:35:55 商务英语我要投稿

商务英语给客户道歉信

　　在现实社会中，道歉信对我们来说并不陌生，道歉信都有实事求是，简明扼要的`特点。怎么写道歉信才能避免踩雷呢？下面是小编收集整理的商务英语给客户道歉信，仅供参考，希望能够帮助到大家。

商务英语给客户道歉信

商务英语给客户道歉信1

Dear Sir or Madam:

　　The Management of China World Hotel wish to extend its sincerest apologies for the inconvenience you were caused as we were unable top accommodate you on your arrival. This is not the normal manner in which we handle our guests reservation and we regret any undue inconvenience you were caused as result.

　　We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one.

　　Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to China World Hotel soon.

　　With renewed apologies.

　　Yours Sincerely

商务英语给客户道歉信2

Dear Mr. Shu

　　I would like to thank you for choosing the China World Hotel for your recently stay.

　　On behalf of management and staff, please accept my sincere apologies for the failed to extend your Golden Circle benefits of the King Size bed, golden circle appropriate floor and newspaper. during your stay with us on 01- 08th Nov.

　　As our valued guest, your comments and feedback are of utmost importance to us. Mr. Shu, should you choose to return to our hotel, please let me know and I will ensure that your stay will restore you confidence in the quality service upon which the Golden Circle stands.

　　My apologize once again and thank you for taking time to bring this matter to our attention.

　　We are looking forward to welcome you back to hotel again if you would like to give us chance to correct our mistake.

　　Should you have any inquiries, please feel free to contact me.

　　Kind and best regards.

　　Alfred Zhuang

商务英语给客户道歉信3

Dear Mr. Li

　　It has been brought to my attention that upon checking in at China World Hotel on Jun 2, 1999 Your experience was one of difficulty.

　　I would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as I assure you that the necessary action gas been taken to rectify the lack of service you should have receive.

　　Unfortunately there was an error in your reservation regarding your arrival date. I am unable to identify where the oversight originated through my investigation however I regret that you were inconvenienced.

　　Mr. Li, I do hope that I can assure you that your negative experience was an isolated incident, I look forward to welcoming you back in very near future so that we can restore your confidence in the product and service of Shangri-La China World Hotel. Please do not hesitate to contact me directly in business or pleasure bring you back to Beijing.

　　Sincerely,

　　Alfred Zhuang

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