下面介绍的15种航空服务员常用语，请不断练习，直到可以脱口而出为止。
(1)您好，欢迎。Good morning (afternoon,evening) sir,welcome aboard.
(2)是，对。Yes, I see.
(3)请。Please.
(4)是，马上就去。Yes,I’m going away right now.
(5)很报歉(对不起)。I’m sorry.
(6)让你久等了。Thank you for waiting (sir)。
(7)是，马上给您拿来。I’ll get one for you in just a moment.
(8)打扰了(过意不去)。Excuse me.
(9)知道了(不知道)。Yes, I know (No, I don’t know).
(10)是您叫我吗?Did you call me?
(11)不清楚，马上查询。I’m not sure, I’ll check it.
(12)不客气。It’s my pleasure.
(13)谢谢。Thank you very much.
(14)托您的福。Thanks to you.
(15)祝您旅途愉快。I hope enjoy your flight
空乘面试时候英语提问
1. Tell me a little about yourself.(请简单自我介绍)
2. Why are you interested in working for our company?(为何你有兴趣到本公司服务?)
3. What kind of work would you like to do?(你希望担任什么职务?) 4.What interests you most about this job?(这份工作最吸引你的是什么?)
5.Why do you think you are qualified for this position?(你认为自己有何条件争取这份工作?)
6.How well did you do in school?(你在学校表现如何?)
7.Do you belong to any associations or clubs?(你有参加什么社团吗?)
8.What’s the biggest achievement you’ve ever made?(你认为你最有成就感的是哪件事?)
9. What do you consider to be your strong points?(请谈一下你的优点)
10. What do you consider to be your weak points?(请谈一下你的缺点)
11.What type of people do you prefer to work with?(你喜欢跟什么样的人共事?)
12.Where do you think you’d like to be in 5 years?(五年内你想做到什么职位?)
13.Tell me about a situation at work that frustrated you.(什么样的状况会使你在工作上感到挫折?)
14.Are you doing anything to improve yourself?(你是否有进修充实自己?)
15.What newspapers and magazines do you take?(你平常读什么报章杂志?)
16.How do you like to spend your free time?(你平常做什么休闲活动?)
17.Name the books you’ve read recently.(请列举几本你最近读过的书)
8.How do you feel about working overtime?(你对加班有何看法?)
19.What’s your minimum salary requirement?(你能接受的最低薪资是多少?)
20.When will you be available to start work here?(你何时可以来报到上班?)
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