"The two most important tools an architect has are the eraser in the drawing room and the sledge hammer on the construction site." -- Frank Lloyd Wright

"Design is the art of gradually applying constraints until only one solution remains." -- unknown (but sounds suspiciously like a paraphrase of Sherlock Holmes)

"No matter how beautiful, no matter how cool your interface, it would be better if there were less of it." -- Alan Cooper

"The chief object of education is not to learn things but to unlearn things." -- G.K. Chesterton

On limits
A good quote from a talk show host now retired from KMOX out of St. Louis, Jim White, who was on the air for over 25 years. His quote: "you can't fix stupid," meaning that there is only so much you can do...

"We cannot reduce complexity; we can only create the illusion of simplicity." -- Grady Booch

On the essential:
"Pray this day, on one side of one sheet of paper, explain how the Royal Navy is prepared to meet the coming conflict." -- Winston Churchill, Letter to the Admiralty, Sept. 1, 1939

"Everything should be made as simple as possible, but not simpler." -- Albert Einstein

"Simplicity is the ultimate sophistication." -- Leonardo DaVinci

On who we are and what we do:
"Well designed buildings exhibit firmness, commodity and delight" -- Vitruvius, Roman architecture critic (90-20 BC)

"Architects don't design walls, roofs and windows but spaces for humans" -- Bruce Tognazzini, at CHI '98

"Know the user. Know that you are not the user." -- attributed to various sources.

"Let's think the unthinkable, let's do the undoable, let's prepare to grapple with the ineffable itself, and see if we may not eff it after all." -- Douglas Adams, Dirk Gently's Holistic Detective Agency [Wikiquote]

On tools:
"The medium is not the message; the message is the message." -- Jakob Nielsen

"The computer will do for design what the typewriter did for poetry." -- Milton Glazer

On users.
"What people say, what people do, and what people say they do are entirely different things." -- Margaret Meade

"Know thy user, and you are not thy user." -- this time specifically attributed to Arnie Lund

"I'd like to be a language purist: but language is no different than any design field: respect the way people really behave, not the way you wish they would behave." -- DonNorman?

"Consider placing as much effort into inventory and analysis of content as you would into interviewing users. After all, your content is just as unique and varied as your users are." -- Louis Rosenfeld

On iteration
"Hemingway rewrote the ending to A Farewell to Arms 39 times. When asked about how he achieved his great works, he said, 'I write 99 pages of crap for every one page of masterpiece.' He has also been quoted as saying 'the first draft of anything is shit.'" -- Scott Berkun on Hemingway http://www.uiweb.com/issues/issue08.htm

"The physicist's greatest tool is his wastebasket." -- Albert Einstein

"In surgery, as in anything else, skill, judgment and confidence are learned through experience, haltingly and humiliatingly." -- Atul Gawande

"Rewrite and revise. Do not be afraid to seize what you have and cut it to ribbons... Good writing means good revising." -- Strunk and White, 'The Elements of Style'

"Do not fear mistakes. There are none." -- Miles Davis

Finally:
"Shut up and play yer guitar." -- Frank Zappa

"Learning is remembering what you are interested in." -- Richard Saul Wurman, Information Anxiety 2

If you take a middle-of-the-road position, you risk getting hit by traffic from both directions. -- Margaret Thatcher

God is in the details. -- Mies van der Rohe

To find a form that accommodates the mess, that is the task of the artist now. -- Samuel Beckett

Form follows function- that has been misunderstood. Form and function should be one, joined in a spiritual union -- Frank Lloyd Wright [more FLW quotes]

The only way to communicate is to understand what it is like not to understand. -- Richard Saul Wurman

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