商务英语电话预定房间口语
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电话预定房间 phoning for a room reservation
1.商务建议
商务旅行之前，通常要提前预订酒店，一般来说，电话预订和网络预订是最快捷的两种方式。i'd like to book aroom for friday next week.(下周五我想订一个房间)是通用的电话预订用语。酒店前台在接到预订电话时，会询问房间类型、逗留时间、姓名等信息。此外，由于是电话预订，还会确认姓名的拼写：would you kindly spell that for me?(如何拼写呢?)
2.商务英语情景对话
a:good moming! holiday inn, can i help you?
早上好，假日酒店，我能为您效劳吗?
b:good moming! i'd like to book a room for friday next week.
早上好，下周五我想订一个房间。
a:ok, what kind of room would you like? we have deluxe suites, double rooms and single rooms.
好的，您想要哪种房间?我们有豪华套房、双人间和单人间。
b:i'd like a suite with an ocean view, please.
我想要一个可以看到海景的`套房。ocean view海景
a:just a moment. let me check if there is such a suite available.
请等一下，我查查是否有空房。
b:sure.
好的。
a:yes, we have one, room 205?
我们还有一间205号房。
b:what is the rate, please?
请问房费多少?rate房费
a:the current rate is 120 dollars per night.
现在的房贵是120美元一天。
b:by the way, does the price include breakfast?
顺便问一下，房价是否包括早餐?
a:yes, it does.
是的，包括早餐。
b:that sounds not bad at all, i'ii take it.
听起来还不错。这个房间我要了。
a:may i ask your name, sir?
先生，请问您尊姓大名?
b:my name is lin feng.
林峰。
a:would you kindly spen that for me?
怎样拼写呢?
b:that is l-i-n f-e-n-g.
l-i-n f-e-n-g.
a:mr. lin, you have successfully reserved room 205 0n next friday. we look forward to seeing you.
林先生，您已成功预订下周五205号房，敬候您的光临。reserve /book预订
b:thank you very much.
非常感谢。
3.商务英语核心句型
i'd like to book a room for tuesday next week.
下周二我想订一个房间。
what kind of room would you like?
您想要哪种房间?
what is the rate，please?
请问房费是多少?
may iknow your arrival and departure dates?
请问您的到店和离店日期?
4.商务英语情景词汇
front desk 总服务台
room reservation 预订房间
reservation desk 预订处
receptionist 接待员
offering discount 打折
available 可得到的，有用的
under the name of 以……的名义
cancel a reservation 取消预订
refund 退款
down payment 订金
confirm 确认
cancellation fee (取消预订的)手续费
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