Jeff: What did we do before email was invented?
Joan: I don't really know. I am too young toremember times before email.
Jeff: I suppose we made more phone calls andsent more faxes.
Joan: And we wrote letters and traveled tosee people in person.
Jeff: Right! Email is such an effective wayto communicate. I can't imagine life without it.
Joan: It can be a powerful tool, but manypeople just don't have the skills to use it well.
Jeff: I always try to reply to email within24 hours, but sometimes I forget.
Joan: That's OK. As long as you replyeventually, it is OK!