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客户服务英文简历

时间:2021-02-25 14:31:01 英文简历 我要投稿

客户服务英文简历

  客户服务如何制作一份精彩的英文简历?以下是CN人才网小编搜集的客户服务英文简历,欢迎阅读。

客户服务英文简历

  XXX

  (+86) 138-0013-8000

  No.67, Lane123 Job Road,District, Shanghai, 200070

  Objective: Customer Service

  Customer Service Representative

  Providing Exceptional Service ... Building Loyal Relationships ... Solving Problems ... Increasing Sales

  Dynamic customer service professional experienced in both call-center and retail store settings.

  Excel in listening to customer needs, articulating product benefits and creating solutions that provide value to the customer.

  Build and maintain enduring customer relationships to boost sales and generate repeat business.

  Professional Experience

  ABC Company, Sometown, WI (National retail brand with a fast-growing catalog operation)

  Customer Service Representative

  09/2011 to Present

  Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.

  Listen attentively to caller needs to ensure a positive customer experience.

  Access electronic and paper cataloging systems to look up product information and availability.

  Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.

  Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds.

  DEF Company, Sometown, WI (Sometown’s largest showroom for residential and commercial flooring)

  Customer Service Representative

  06/2011 to 09/2011

  Ensured customers were satisfied with every part of the flooring experience, from initial greeting through order completion.

  Memorized the company’s product offerings; contributed to a 12% sales increase for the quarter by communicating product benefits and providing excellent service.

  Recommended solutions within customer budgets and proactively followed up with all leads.

  Education

  ABC College School

  Sometown, WI

  Diploma

  5/2011

  Seminars completed:

  The Customer Focus | Creating Win/Win Relationships | The Customer Is Always Right

  附:

  在个人简历的内容中出了姓名、年龄等基本资料外最为重要的就是“求职意向”这一条,这一条主要表明求职者的求职方向,毕竟招聘公司每次需要招聘的工作岗位都有很多,所以求职者需要在求职意向中表达自己需要应聘的岗位或者工作内容等。

  对于这一栏的填写可以说是非常重要的,毕竟招聘公司会根据求职者填写的“求职意向”结合求职者的个人信息和资料判断求职者是否适合这个岗位,之后进行筛选,这样才能够更有效的招聘到公司需要的专业人才。

  那么针对于“求职意向”这一栏究竟要如何填写呢?

  单一性

  很多求职者害怕自己应聘的工作岗位对于自己来说太高,所以会在“求职意向”这一栏中填写两个甚至更多的职位需要,其实这种填写方式是不正确的。

  要知道招聘公司之所以招聘那么多的职位人员主要就是因为各个岗位的专业是不同的,求职者一旦在“求职意向”这一栏中填写多个岗位,那么将会让招聘公司认为求职者的专业性不够强,即使涉及面广一些,专业性不够强的话,工作的.时候也会出现很多问题,所以书写个人简历的关键技巧就在于求职者应该怎样把握职场节奏,只有把握好职场节奏才能够更好的为公司服务。

  因此,为了突出自己的专业性,在填写“求职意向”这一栏的时候一定只能填写一个,找一个最适合自己的岗位进行填写,这样才能够更好的突出自己的专业性,就业成功的几率也会更大一些。

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