我要投稿 投诉建议

面试经典问答中英双语版(3)

时间:2017-12-03 10:38:15 面试试题 我要投稿

99条面试经典问答(中英双语版)

41问:你现任的老板会不会把你看做是一个有超前意识的员工??

答:绝对会。实际上,在我年度工作评语里她说我是她员工队伍中最可靠和适应能力最强的人。我认为主要归因于我善于应变和超越别人的能力。您想听一个例子吗?随时准备提供一个你毅然坚持到底并获得重大成果的重要项目。说明你在解决一个棘手问题时的可靠性和自觉性。假如你描述你“长时间工作”,则要保证说明你这个时间是高效的,而不是低效?率的。

  Q: Would your current boss describe you as the kind of employee who goes the extra mile?

  A: Absolutely. In fact, on my annual evaluations she writes that I#39;m the most dependable and flexible person on her staff. I think this is mostly because of my ability to juggle and prioritize. Would you like an example?

42问:讲述你没能发挥你能力的一次事例。?

答:我第一次被引见给董事会的时候,我没有料到他们会问其他一些问题。除了我准备汇报的事情外我没有准备其他任何东西。现在我的上司和我都绞尽脑汁提前准备所有的“怎么样”。这个问题要求求职者去叙述一次消极的情况。根据问题的意思讲一件早期因没工作经验而造成的工作失误。然后说明作为上次的经验教训,你现在有了更好的判断能力。

  Q: Tell me about a time you didn’t perform to your capabilities.

  A: The first time I had to give a presentation to our board, I failed to anticipate some of their questions. I was unprepared for anything other than what I wanted to report. Now my director and I brainstorm all in advance.

43问:员工们有的注重思想,有的注重实干,你如何评价自己呢??

答:对我来说在每个项目上都有明确的方向是重要的,那就是为什么与思路清晰的管理者在一起,我能成为很好的支持者的原因。我总是能很好地完成任务。通过这个问题,面试官在寻找一个恰当的人选。假如工作以团体为主而该应聘者偏爱独立工作,那问题就出现了。在完成过去的工作项目时,你是否按工作任务所指定的界限进行呢???

  Q: Employees tend to be either concept oriented or task oriented. How do you describe yourself?

A: It#39;s important for me to have clear direction on each project. That#39;s why I#39;m good in support roles, with managers who have very specific ideas. I’m thorough at carrying out the tasks.

44问:你的同事会告诉我有关你注意细节方面的什么呢??

答:我的同事总是靠我给他们指出他们工作中忽略的东西,所以他们很可能会告诉您,我在工作中考虑得很周密。在这里,面试官感兴趣的是应聘者的独立性和完成工作的能力。你负责任吗?你是否卓有成效地为团体活动做贡献而不是被卡在一些无关紧要的`细节上?你能有效地利用你的时间吗?假如是的话,举出一个别人称赞你的例子。??

  Q: What would your colleagues tell me about your attention to detail?

  A: My coworkers always count on me to help them think through what might have been overlooked, so they probably tell you I think through processes from A to Z. ??

45问:日常工作中,你怎样应付压力??

答:我每周至少出去吃一顿饭并借此清理一下我的大脑。我自己有一个原则,即直到我觉得冷静了才对事情作出反应。我先思考,然后行动,我已学会了加班加点地干活。
----在这里,叙述一个你已解决的压力较大的项目,及你在这个项目中组织每一步骤时所采取的具体行动,以及如何把工作坚持下去的事例,这可能会有好处。在压力下你是如何保持心境的平和及保证你的职业水准的???

  Q: How do you manage stress in your daily work?

  A: I try to get out for lunch at least once during the week to clear my head. I also have a personal rule that stops me from reacting to any problem until I fee calm about it. I think, then act,but I have learned to do that over time. ?

46问:如果事情不按你所计划的发展,你又如何重新部署呢??

答:我开始想像有可能出现的最坏结果,然后找出能避免那糟糕结果出现的预防措施。这样做之后,我通常都能取得和原定目标不相上下的结果。我前面叙述的那个培训例子就是证明。描述曾经出现的困难迫使你改变原来的计划,但你还是达到了预期的目的。你是否得到别人的协助支持才能实现这个目标的?吃一堑,长一智,你以后又是如何预见困难的呢???

  Q: How do you regroup when things haven#39;t gone as planned?

  A: I start by trying to imagine the worst possible outcome; then I back up and identify precautions I can take to avoid that scenario. In this way I usually end up with a result close to the original goal. The training example I described earlier is proof of that skill. ??

47问:在你目前的工作中,你是如何对工作任务的轻重缓急排序并用什么措施来处理的??
答:我的办法就是每天一大早就首先处理两大客户的事务。这样,如果有什么问题出现的话,即使最挑剔的顾客也被照顾得很好。说明你是如何收集资料、如何预见困难和如何应付压力的。叙述一下你的一些个人工作习惯,这些习惯能使你按轻重缓急的次序去安排工作且又能避免管理过细或运作停滞。几年来,有什么方法使得你能越来越好地把握时间???

 Q: How have you prioritized or juggled your workload in your current job?

 A: I juggle by working only on my two major accounts early in the day. That way, if interruptions occur, my most critical customers are taken care of.

48问:说说在最近的一份工作里,你是怎样改进职业技能的。?

答:最令我骄傲的是我对数据库技术的应用。例如,在我们的邮寄服务里,过去对邮件进行人工分类需花费几天的时间,现在通过快速的特征搜索法只需五分钟就完成了。描述一下为了提高工作效率而提高了工作技能。一些典型的例子有可能包括:学会一个新软件的应用、参与专业研讨会或者参加成年人学习班。??

  Q: Describe a professional skill you’ve developed in your most recent job.

  A: I#39;m most proud of my new skills in applying database technology,for example, in our mailing services. What used to take us days of manual sorting now takes five minutes through a quick?search feature. ??

49问:为什么服务是一个如此重要的问题??

答:服务是令消费者满意的重要因素。它和成本一样重要甚至比成本更重要。如果顾客得不到他所期望的或更好的服务,他就不会是你公司的回头客了。此外,这个顾客在你的公司的体验会影响市场上大批顾客对你公司的看法。人们肯定会相互交流信息。这不仅影响效益,也影响将来的销售。在很多场合,服务能成为一个公司有别于其竞争者的原因之一。信誉差的服务会使一个公司在市场上的地位大打折扣。面试官想断定这个人选是否懂得对顾客的服务能在市场上树立积极形象的重要性,以及顾客服务质量对新销售业务的影响。出色的顾客服务能极大地帮助建立长期客户关系及促进业务的运转,这是盈利公司的生命线。公司的客户关系越长久,公司的盈利可能性就越大。

  Q: Why is service such an important issue?

  A: Service is a major contributor to customer satisfaction. It is just as important as, or maybe even more important than cost. If a customer isn’t receiving a level of service that meets or exceeds his or her expectations, that customer wouldn#39;t be a customer for very long. In addition, that customer?s experience with your company may affect how potential customers in the marketplace view your company. People do talk and share information. This may affect not only profits but future sales as we

  ll. In many instances service may be the one thing that distinguishes a company from the competition. A bad reputation for service may compromise a company’s position in the marketplace. ??

50问:告诉我某次你遇上一个怒气冲冲的客人的情形。你是怎样处理这种尴尬场面的?

答:我在电话公司的顾客服务部时经常会接触到一些怒气冲冲的顾客。发生这种事情时,我尽可能心平气和地与顾客交流,目的是为了让顾客以公事公办的态度来处理事情,且重点是解决问题,大多数时候我能处理好问题,使顾客满意。不过我印象特别深的是一次顾客在电话里用脏话骂人,我尽力保持平静且不让我个人的感受融入这种情景,我不理会那些粗言秽语,我只是对之作了一些记录,继续尽力地帮助他。可他仍是骂个不停,所以,我礼貌地叫他稍后再打电话来找我们的经理。因为在那种情况下,我知道我是没办法解决这个问题了。在许多情况下,当别人发脾气或心烦意乱时,你如何反应是很重要的,特别是在服务业里你的反应尤为重要。面试官在寻找能证明你有能力从事大量接触公众的工作的证据。举出一次你遇上的麻烦,而你又是如何解决问题的例子。你回答时应举例说明你的成熟态度、你的交际能力和洞察别人的需要和感受的能力。??

  Q: Tell me about a time when you had to deal with an irate customer. How did you handle the situation?

  A: My customer service position at the telephone company involved dealing occasionally with irate customers. When that happened, I’d try to talk in calm, even voice, in order to get the person to respond in a businesslike manner and focus on trying to resolve the situation. Most times I was able to rectify the problem and pacify the customer, but I remember one incident in particular in which the caller became verbally abusive. I tried to remain calm and professional and not to let my personal feelings enter into the situation. I didn#39;t respond to the abuse, I just made a note of it and continued to help the customer as best I could. When the abuse persisted, however, I politely asked him to call back and ask for my manager, because at that point I knew I couldn#39;t resolve the problem.

51问:你的私人生活是否存在对你的职业造成影响的问题??

答:我总是很注意把自己的私人生活与职业生活分开。我认为在给病人治病时,重要的是保持客观。一个临床医生应该能够控制自己的感情而不带偏见地给病人看病。假如你把个人的问题或感受发泄到病人的身上,那只能对病人造成伤害。这个问题对于在医疗服务领域工作的人尤为重要。面试官想知道作为一个独立个体,你是如何完善你的人格的。假如你有不能克服的个人问题,这些问题就会影响你和你病人的关系,也有可能影响你对病人的诊断,同时影响你的治疗方案和治疗建议。使面试官深信你能把私人的感受和职业行为分开来。例如,假如你不能积极处理好危急关头的事情,你就不可能真正帮助你的病人面对创伤问题,因为那会引发你太多个人的强烈情绪。??

  Q: Are there any issues from your personal life that might potentially have an impact on your professional career?

  A: I’m always careful to separate my personal life from my professional life. I believe it#39;s important to remain objective when treating patient s. A therapist should always be able to take an emotional step back in order to make an unbiased assessment of a patient. It only hurts the patient when you try to project your own issues and feelings onto that patient. ??

52问:什么时候你的交往能力受到了考验??

答:一次一个顾客要求退还那件她明显已穿过的晚装的钱。她抱怨说衣服干洗后变了另一种颜色,而洗衣服的人告诉她是布料不好。虽然我认为她是不诚实的,但我马上就退还她的钱。我认为不让别的顾客听到她的话而怀疑我们的高质量产品更为重要。叙述你客观地解决和顾客或伙伴的一个矛盾的实例。你是怎样表现你的同情心及如何建立和谐气氛的?

  Q: When have your skills in diplomacy been put to the test?

  A: A customer came in once and demanded money back for an evening dress that had apparently been worn. She claimed it was a different color after dry cleaning and that the cleaner said the fabric was faulty. I quickly told her we?d happily return her money, even though I didn’t think she was being honest. I decided it was more important to keep other customers from hearing her and maybe doubting our high quality merchandise. ??

53问:告诉我某次你不得不延长工作期限的情形。?

答:一次工作已经进行两周了,可是在工作进行当中,很明显地顾客又要求我们多加几项特性。我重新和顾客商谈,记下他的目的和要求,给他一张像菜单一样的价格表,那上面他可以有更多的选择,但必须付更多的钱和等待更长的时间。他选择了一个他认为改变要作出3个星期相应调整的中间档次。为了使一项工程的全部目标圆满地实现,描述一下你的责任感和自觉性。假如你不调整工作期限的话,将会使什么目标大打折扣??

  Q: Tell me about a time you had to extend a deadline.

  A: Two weeks into a job, it was clear that our client expected us to add more features as we went along. I renegotiated with the client, outlined his goals, and showed him a price structure similar to a menu, from which he could choose more features at a higher cost and in a longer time frame. He opted for something in the middle that he understood would cause a three week adjustment to the schedule. ?

54问:你想努力提高或改变什么方面的个人技巧或工作习惯呢?

答:我必须学会拒绝。我过去常爱帮助别人,甚至到了别人滥用我的好意的地步。现在我向能有回报的人提供帮助。总的来说,交换是比较公平的。随着时间的推移,我们办公室人员的合作也大大提高了。
----这个问题与“叙述你在最近的工作上是如何改进职业技能”相似。可是,在这里你很可能想谈及从最早的工作或在相对较久远的时间里,你技能的发展,但要使面试官相信这种特殊的工作习惯不再是一种工作阻碍了。??

  Q: What personal skill or work habit have you struggled to improve?

  A: I had to learn to say no. I used to be helpful to the point that other staff abused my goodwill. Now I offer to help by countering with something I#39;d like help on in return. On balance I believe the tradeoff is more equitable, and cooperation in our office has improved over time. ??

55问:你在桌上放什么书??

答:我放一本好的字典在桌上,我也会放一本struck and white,这是一本好的参考书,能查找高中或大学里学过但又忘掉的语法知识,或者在遇到特别困难的情形也可使用。招聘者可能有兴趣判定你对你的职业有多重视。一本好字典和好的参考书对于一个从事写作的人来说是手头必备书,你可能也会把喜爱的小说放到桌上。??

  Q: What books do you keep on your desk?

  A: I keep a good dictionary on my desk. I also keep Struck and White, which is a good reference for looking up all the grammar rules that you learned in high school and college but forgot, or for particularly difficult situations.

56问:你愿意到另外一个城市定居吗??

答:我宁愿留在这里,不过可能的话我会考虑一下。尽管在某些初次面试中,你也许会被问到许多像这种能代表你利益的问题。尽管这样的问题对一个初次面试的人来说不公平,回答不好的话,你也许什么都得不到,甚至还会失去所有的东西。假如你在初次面试时被突然地问到这样的问题,只需说些如“当然有可能”或者“我愿意考虑一下”之类的话。?后来,如果你得到了这份工作,你会知道具体的工作条件,然后决定你是否愿意接受这个职位。记住,在提供工作阶段,你有大部分的谈判权利,而且雇主也许会很愿意为你提供你所需要的东西。如果那些不成问题,你也许会想说明一下,经过重新考虑,你已决定了不迁往别处,但是你想让雇主知道可以考虑把你安排在其他的在将来开放的职位上。

  Q: Would you be willing to relocate to another city?

  A: I’d prefer to be based here, but it#39;s certainly possibility I’d be willing to consider. ??

57问:经常需要出差的工作适合你的生活方式吗??

答:对我或我的家庭来说,这种经常需要出差的顾问工作是完全没有问题的。我的妻子是航班上的乘务员,我们俩都无法过朝九晚五的生活。??

  Q: Does the frequent travel required for this work fit into your lifestyle?

  A: The frequent travel in this consulting position is no problem for me or my family. My wife is an airline flight attendant, so neither of us follows the typical nine to five routine.

58问:你的脑袋是什么颜色的??

答:我的脑袋是红色的,因为我总是充满激情,我时刻都在为新的计划和主意而燃烧。
----小心你随时都会被问到一些滑稽的问题。面试官的目的不是想难倒你,而是发现这一刻你会作出什么反应。当问一些标准的问题时,因为人们准备过了,面试官就很难去真正了解一个人。例如,一个广告业招聘者,就会尽可能避免这种情况。回答这种问题不存在对或错。实际上,招聘者不会真正在乎你的回答。他只是不想听到如:“我不知道,我想它是蓝色的,因我是这样想像的”这样的回答,关键是要看你是否有创意和如何思考,一定要解释你为什么这样回答。

  Q: What color is your brain?

  A: My brain is red because I’m always hot. I’m always on fire with new plans and ideas.

59问:假如你一进电梯,就发现电梯里的人都面向电梯壁,你会怎么做??

答:我想我会向前看并大声说:“你们知道,向前看要舒服得多。”像广告和制图这种创意性领域里的面试是不同于别的工作面试的。广告业招聘者会采用不同的面试形式和步骤,通常是引导一种行为式的面试。招聘者问这类问题,是要发掘在特别真实的生活环境中你的行为是什么样的。??

  Q: If you got on an elevator where everyone was facing the back, what would you do?

  A: I think I’d face the front anyway and say aloud, “It#39;s really much more comfortable facing forward, you know. ”?

60问:考虑一下以下的情景:一天晚上,你工作到很晚,是留在办公室最后的一个人。你接到一个找管理人员的紧急电话,是销售代表打来的,现在他正在会见一个潜在的客户。他要对一个问题作出答复,否则的话,明天就太晚了。你能回答这个问题,但这超出了你应有的职权范围。这种情况下你会作出什么反应??答:我会收集所有有关的资料、文件证明,然后回答他这个问题。第二天早上我会给管理人员留张纸条,告诉他这件事的详情,说明我所作的决定和解释我的思考过程。这个回答显示出求职者对他自己的能力充满信心,而且他在处理紧急事件的时候是靠得住的。同样,你的回答应表明,在棘手的情况下,你绝不胆怯做一名决策者,即使这种情况下的决定超出你的职权范围。??

  Q: Consider the following scene: You’re working late one evening and are the last person in the office. You answer an urgent telephone call to your supervisor from a sales rep who#39;s currently meeting with a potential client. The sales rep needs an answer to a question to close the sale. Tomorrow will be too late. You have the expertise to answer the question, but it#39;s beyond your normal level of authority. How would you respond?

  A: I#39;d get all the pertinent information, taking well?documented notes. I#39;d then answer the question based on my knowledge and the information provided. I#39;d leave my supervisor a note and fill him or her in on the details then next morning. I#39;d be sure to explain my decision, as well as the thought process behind it. ??