电话客服面试英语基本问答

时间：2022-07-16 07:41:20 面试英语我要投稿

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有关电话客服面试英语基本问答

　　Call Center

有关电话客服面试英语基本问答

　　电话客服

　　I am able to handle a large number of calls without my accuracy being compromised.

　　我能在处理大量的通话时我的正确性不受影响。

　　My accuracy has never been affected by the number of calls I am handling.

　　我的正确性从不受通话数量的影响。

　　My accuracy during the last 5 years has always been over 95%.

　　在过去的5年中，我的正确性在95%以上。

　　If I were having a problem with a co-worker, I would try taking to them to see if we could work out our differences. If they weren’t open to that, or if the problem remained, I would discuss it with my supervisor.

　　如果我与同事间存在问题，我会试着与他们进行交谈，看看能不能解决分歧。如果他们不够放开心胸，或问题一直存在，我会与我的上司讨论。

　　I would first talk to the person and try to figure out what was bothering him. If the problem continued after talking to him, I would bring it to the attention of my supervisor. In my experience, what can’t be resolved by talking one on one with the co-worker should be brought to the supervisor right away, before it escalates.

　　首先，我会和他谈谈，试着找到他的困扰处。如果谈过之后问题还存在，我就会把问题让我的上司注意到。以我的经验，如果在与同事谈过后还存在问题，在其加剧之前，应该要立刻让上司知道。

　　I try to get along well with everyone, and respect their opinions and boundaries. In the past, when I have had a problem with someone, I have been able to work it out by talking with them.

　　我努力和大家和平相处，尊重他们的意见和底线。以前当我和某人之间出现问题的话，我总能经过交谈来解决。

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